
He’s offered different flowers at a higher (!!!) price point. While this was disappointing enough, this morning - the new delivery day - my husband gets a call (I had put his info for the delivery) and is told that they won’t be able to deliver the flowers. I get asked for a delivery time preference and never receive confirmation that the time I indicated works and I should expect them then. So I agree to receiving the flowers late - as in, my husband wouldn’t get his flowers for our TEN year anniversary. But a quick google search clearly indicates those flowers pose a risk to cats. I specify that any replacement flowers would need to be cat safe and receive a response assuring me the specific flower would be.

I get an email just the day before saying they wouldn’t be able to fulfill the order on time. I ordered flowers for my partner for our ten year anniversary. From one bride to another, please do NOT trust them as they simply cannot provide quality flowers or service.Ĭompletely messed up a ten year anniversary gift Since the day they've taken 7 days to reply to emails and are very unapologetic. My bridal bouquet was greatly smaller than expected for approx £150 and the bridesmaid was about 7 flowers tied together - not £85 worth! From dragging bin bags of dead flowers out of our venue in front of our guests to wet seats and delaying me getting ready (as they re-did my bouquet in the entranceway of our room on the floor!!) We were and still are, completely gutted and heartbroken. They were an absolute disgrace!!! Despite members of staff coming back on the wedding morning to fix it, the flowers were still not right and significantly impacted our wedding day. Petals were wilting from my bridal bouquet all over the floor as the peonies were dying.

We had all our wedding flowers from Wild at Heart and they arrived half dead, drooping with brown edges, not as per the brief and in the wrong vases.
